It is amazing what a simple trip to Home Depot can do for you. A trip to Home Depot can change the landscape of your life. In fact, I make it a practice to bring my tools to Home Depot at least once a week and use the “arcane technology” at home to make things happen! If you are like me you could use words like: “super easy”, “no time”, “quick and easy”, “I do not need”, “I have everything that I need”, and so on to describe how simple it was to create the garden bench, raised bed, and other such items at home from the items that I already had laying around.
How did this happen? I searched for hours, days, weeks, and months to find the exact items that I needed to make these simple improvements. When I finally found them I did not know where to go or what to do with them. So I just went ahead and used some Home Depot language to describe what I wanted to do: “I want to build a raised bed corner brackets with wooden brackets, so that I am able to sit on my bed in the morning and my tools are hidden when I am not using them.” Simple, right?
Well, I might add, it was not that simple. But I knew something was wrong because I could feel the table underneath the countertop move slightly. I did not feel any movement there, but now I can see the wood moving as I am sitting there on the edge of my bed! I then realized that I had no idea how the wood had gotten on the raised bed of our home. I had no idea where my tool rest were, so I looked up at the countertop and saw that it was on the floor!
I will never forget that day. I could not believe how long I could not find the brackets countertop and now I had to move the rest of the bed onto the floor. Now this is when I learned the value of customer service. I called Home Depot and told the operator I could not find the counters. She was very understanding and gave me directions on how to use the Home Depot catalog to find the correct ones for your bed frame. It took me only eight hours to locate all the correct ones I was looking for and I was able to put the bed on the floor in no time.
Here’s the best part about that story: I was able to install the brackets using instructions I had found in the catalog! So instead of spending eight hours searching for a countertop replacement, I simply looked up the Home Depot catalog and found exactly what I needed. And guess what? All the instructions that I needed to use to install the bracket were there, along with the hardware I was going to need.
When I told the woman at home depot about my problem, she told me that it was not a common problem and one she did not see many customers dealing with. That made me feel good and that may be why I got lucky and picked her boss, which is good because she was not like most people at home depots. Anyway she installed the bedside corner brackets as instructed, set the bed into place, and I was able to get my work done. The completed product turned out beautifully and I have never used any other hardware company for bedside brackets or anything else.
Home Depot sells everything you need, including nuts, screws, bolts, brackets, shims, washers, nuts, bolts, and washers. They even sell replacement hardware if something else breaks or wears out. You name it, they have it. This company also gives you the option of buying from them and then purchasing it at another retail store, which I have done with many items I have purchased online in the past.
If you are not satisfied with your purchase at Home Depot or some other home improvement center, you can always take it back to the store where you made your purchase and try again. There is nothing wrong with returning a product if it was not as described, or if it does not fit exactly as it appears when you look at it. The staff in those stores are usually very helpful and will help you if there is anything they can do to make your home improvement experience easier. Maybe it was just the salesperson speaking to you the wrong way or you were not quite sure what you were looking at when you walked into the store, but either way it is better than letting it go back and forth between stores two hours later.